lichnaasistencija.mk

Assistance Company – Live your life. The way you want.

Welcome to Personal Assistants – offering flexible and personalized support. You can reach out to us directly as a client, or through municipalities that have partnered with us under contract.

About Our Assistance Company

We are an assistance company passionate about making our clients feel safe. With our dedication, accessibility, and responsibility, we aim to provide the absolute best personal assistance.
We have a simple goal! From the very beginning and throughout your personal assistance process, you are at the center of our focus. We want to get to know you and understand how you would like your assistance to be. That’s why we know you will be satisfied with us as an assistance company—because your personal assistance will be exactly as you need it. We also provide guidance on how to compare different assistance providers.

Core values

For Personal Assistants, it is essential that the client and their assistance are always the main focus. Based on this principle, we have developed a set of core ideas that guide our daily operations.

Personal assistance is always client-centered

The client decides on the assistance and is involved in how support is designed, always based on the client’s own decisions.

Personal assistance is vital to the client’s life

As an assistance company, we are responsible for safeguarding the client’s right to assistance and maintaining a high standard of quality in everything we do.

We are a family-run assistance company

We are accessible and responsive, with a personal approach. This allows us to truly understand our clients, their wishes, and how each individual prefers their assistance to be delivered.

Client, assistants, and assistance company

Through collaboration and communication, we come together to create personal assistance that is truly effective and meaningful.

Satisfied and confident personal assistants

With assistants who enjoy their work, maintain close contact with their manager, and have the right skills, we ensure that the client always remains at the center of focus.

Personal Care Services

Flexible Notice Period

As a client, you should always remain in control of your personal assistance. That’s why we offer a flexible notice period. We believe that high quality will make you want to stay.

A pool of temporary assistants provides security

Sometimes unexpected situations arise that are difficult to plan for. With our pool of temporary assistants, you can feel secure in emergencies—for example, if several of your assistants fall ill at the same time.

We are here for you 24/7

As an assistance company, we always strive for close relationships and a personal approach. If something urgent happens when the office is closed, our on-call service is available 24/7.

We listen to your needs

Our ambition is for your personal assistance to be exactly the way you have always wanted it. With us, you get an assistance company that truly listens and values your opinions.

Real stories. Real care.

Hear from families and individuals whose lives have been transformed by compassionate, professional care.

My son Arjun has cerebral palsy, and it seemed impossible to find the right caregiver. This service understood his needs from day one. Their trained caregivers handle physical and behavioral challenges with great patience.

Elena Petrovska

Skopje

My father suffered a stroke last year, and mobility became a challenge. The caregiver we were provided with is gentle, skilled, and very supportive. For the first time, he feels confident carrying out everyday tasks.

Marko Iliev

Measurer

My brother has neuromuscular weakness, and we always struggled to find caregivers who truly understood his limitations. This company provided us with a trained, compassionate, and consistent caregiver.

Arlinda Dervishi

Tirana

My daughter Rija has Down syndrome, and changes in routine can easily upset her. The caregiving team created a consistent routine and built trust from the very first visit. It was a great relief for us as parents.

Mirjeta Hodža

Shkodër

What I value most is professionalism. The caregivers are trained in communication, hygiene, and disability-specific care. It shows in every interaction.

Learta Çerimi

Elbasan

Latest news

Personal Assistance for Children

We know that helping a child affects the whole family. Personal Assistants has extensive experience in providing personal assistance for children.
Personal assistance should give the child the opportunity to live a life like other children of the same age without limitations. When working with a child, the child’s perspective is always considered. Our child-focused approach and method are based on the UN Convention on the Rights of the Child. The child’s best interests always come first, and we, as an assistance company, care for you as a family.