lichnaasistencija.mk

Assistance that gives you freedom – live life the way you want.

Welcome to Personal Assistance, where we offer flexible and personalized support tailored to you and your lifestyle. You can contact us directly as a user, or through the municipalities we collaborate with.

About our organization for the “personal assistance” service

We are a Personal Assistance organization dedicated to ensuring that our users feel safe. Through our commitment, availability, and responsibility, we aim to provide the highest level of Personal Assistance.
We have a simple goal! From the very beginning and throughout the entire personal assistance process, you are at the center of our attention. We want to get to know you and understand how you envision your assistance. That is why we are confident you will be satisfied with our organization — because your personal assistance will be exactly what you need. We support you throughout the selection process, ensuring that your assistance fully meets your needs.

Core values

For Personal Assistance, it is essential that the user and the support provided are always at the center of attention. Based on this principle, we have developed a set of core ideas that guide our daily work.

Personal Assistance is always focused on the user.

The user decides on their own assistance and actively participates in shaping the support, always based on their own choices and needs.

Personal Assistance is essential to the user’s life.

As a personal assistance organization, we have a responsibility to protect the rights of users of personal assistance and to maintain high quality standards in everything we do.

We are an Assistance organization guided by family values.

We are accessible, approachable, and work with a personal approach. This allows us to truly understand our users, their wishes, and the way each individual wants to receive their Assistance.

The User, the Assistants, and the Assistance Organization

Through collaboration and open communication, we create Personal Assistance together that is truly effective, meaningful, and tailored.

Satisfied and Confident Personal Assistants

With assistants who love their work, maintain regular communication with their coordinator, and possess the appropriate skills, we ensure that the user always remains at the center of attention.

Personal Assistance Services

Flexible Notice Period

As a user, you should always retain control over your personal Assistance. That’s why we offer a flexible notice period. We believe that a high level of quality is what will encourage you to stay with us.

Network of Temporary Assistants for Greater Security

Sometimes unexpected situations arise that are difficult to plan for. With our network of temporary assistants, you can feel secure even in urgent cases — for example, if several of your assistants become ill at the same time.

We are here for you 24/7

As an Assistance organization, we always strive for close relationships and a personal approach. If something urgent occurs when the office is closed, our on-call service is available to you 24/7.

We listen to your needs

Our goal is for your personal assistance to be exactly as you have always wished. With us, you get an Assistance organization that truly listens, respects your opinions, and values your choices.

Real stories. Real care.

Hear from families and individuals whose lives have been transformed by compassionate, professional care.

My son Arjun has cerebral palsy, and it seemed impossible to find the right caregiver. This service understood his needs from day one. Their trained caregivers handle physical and behavioral challenges with great patience.

Elena Petrovska

Skopje

My father suffered a stroke last year, and mobility became a challenge. The caregiver we were provided with is gentle, skilled, and very supportive. For the first time, he feels confident carrying out everyday tasks.

Marko Iliev

Measurer

My brother has neuromuscular weakness, and we always struggled to find caregivers who truly understood his limitations. This company provided us with a trained, compassionate, and consistent caregiver.

Arlinda Dervishi

Tirana

My daughter Rija has Down syndrome, and changes in routine can easily upset her. The caregiving team created a consistent routine and built trust from the very first visit. It was a great relief for us as parents.

Mirjeta Hodža

Shkodër

What I value most is professionalism. The caregivers are trained in communication, hygiene, and disability-specific care. It shows in every interaction.

Learta Çerimi

Elbasan

Latest news

Personal Assistance for Children

We know that supporting a child affects the entire family. Our organization has many years of experience in providing personal assistance for children.

Personal Assistance should enable the child to live a life similar to other children of the same age, without limitations. When working with children, we always take the child’s perspective into account. Our child-focused approach and methodology are based on The United Nations Convention on the Rights of the Child
The best interests of the child are always the top priority, and we, as an Assistance organization, also care for you as a family.