lichnaasistencija.mk

Take care

About us

About our organization for the “personal assistance” service

We are a Personal Assistance organization dedicated to ensuring that our users feel safe. Through our commitment, availability, and responsibility, we aim to provide the highest level of Personal Assistance.
We have a simple goal! From the very beginning and throughout the entire personal assistance process, you are at the center of our attention. We want to get to know you and understand how you envision your assistance. That is why we are confident you will be satisfied with our organization — because your personal assistance will be exactly what you need. We support you throughout the selection process, ensuring that your assistance fully meets your needs.

Personal Support Built Around You

We stay closely connected with you to ensure your personal assistance is tailored to your needs, delivered with care, and continuously improved through open communication.

Monitoring

Expect us to contact you regularly to find out how it is working for you and whether you are satisfied with your personal assistance. Please let us know if there is anything else we can do, and most importantly, how your assistance can be improved.

Customer satisfaction

We believe that good collaboration lies in the details. Do you want us to manage everything related to your assistance, or just support you in your own supervisory role? The choice is yours, but we are always here for you. You decide how your personal assistance should be designed.

Our motto is personal contact

Shortly after becoming our client, you will get to know all of us working at the office closest to you. We and your contact person want to know who you are and how to create the personal assistance you have always wished for!

Core values

For Personal Assistance, it is essential that the user and the support provided are always at the center of attention. Based on this principle, we have developed a set of core ideas that guide our daily work.

Personal Assistance is always focused on the user.

The user decides on their own assistance and actively participates in shaping the support, always based on their own choices and needs.

Personal Assistance is essential to the user’s life.

As a personal assistance organization, we have a responsibility to protect the rights of users of personal assistance and to maintain high quality standards in everything we do.

We are an Assistance organization guided by family values.

We are accessible, approachable, and work with a personal approach. This allows us to truly understand our users, their wishes, and the way each individual wants to receive their Assistance.

The User, the Assistants, and the Assistance Organization

Through collaboration and open communication, we create Personal Assistance together that is truly effective, meaningful, and tailored.

Satisfied and Confident Personal Assistants

With assistants who love their work, maintain regular communication with their coordinator, and possess the appropriate skills, we ensure that the user always remains at the center of attention.