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Assistance Organizer

Assistance Organizer – What is important to consider?

Choosing an Assistance Organizer
There are many factors to consider when selecting an assistance provider. We have divided these into two parts that we consider important. The first part is about checking whether the assistance company is reliable and provides support in accordance with applicable laws and regulations. Once you know the company is reliable, there are additional factors to consider regarding the company to understand if you can work well together, which we have included in the second part.

The assistance coordinator takes on all employer responsibilities.

This includes everything from recruiting assistants and managing salaries, taxes, and fees to providing a safe and secure working environment for the assistants. They also handle reporting to the Social Insurance Agency and the Tax Agency. 

Frequently Asked Questions (FAQ)

Questions and answers about assistive devices

Are you affiliated with an employers’ organization, and do your assistants have collective agreements?

Personal Assistants is affiliated with an employers’ organization, through which we gain knowledge and support to stay informed about labor law. They also negotiate the collective agreements our employees have and ensure clarity regarding their employment conditions.

Once a person has made their decision, the assistance user can choose to manage their own assistance or hire a municipality or private assistance provider to handle the intervention. At Personal Assistants, we are one of the private assistance providers in the country, and we also provide assistance on behalf of municipalities at several locations.

If a user chooses not to hire a personal assistant themselves, we work together to plan the start of the service.

We write contracts, recruit, and develop an implementation plan for how the interventions will be provided. Assistance can often begin within just two weeks, but it depends on the decisions and wishes of the assistance user.

For many years, Personal Assistants has offered digital training courses for our assistants, which we develop and regularly update. When assistants are new to the job, they start with basic training to learn everything they need to work as a personal assistant. We also provide advanced training courses and client-specific training. Our regional managers also invite you to training sessions or workshops on various topics, which are conducted on-site at our offices.

Check if an assistance organizer is reputable

What should an assistance organizer be like?

Many organizers are good, but it is important to check certain things to avoid the risk of hiring an unreliable organizer. Hiring an unreliable organizer may risk that the assistance is provided inadequately, possibly to the extent that the assistance user is exposed to risks or abuse. There is also a risk that the assistance user could be exploited for criminal purposes.
For example, a dishonest organizer may:
  • Fail to comply with applicable laws and regulations when arranging assistance.
  • Not provide high-quality services for the assistance user.
  • Use the assistance as a tool to commit financial crimes.
When you choose to hire a company to organize assistance, it becomes your assistance organizer. This means the company has two areas of responsibility:

Assistance Organizer

The company ensures that your assistance is delivered safely and securely, according to your approved decision and personal wishes. This includes daily support and documentation, as well as behind-the-scenes work such as training, recruitment, and financial management to maintain high-quality care.

Employer

The company takes full responsibility for its employees by providing salaries, pensions, employer contributions, and appropriate insurance for workplace injuries or accidents.

What skills do the employees have?

Learn about the skills and experience of the assistance coordinator and office staff, as they directly affect the quality of your support. At Personal Assistants, all employees are properly qualified, receive thorough training, and continuously learn through experience and collaboration.

For more details or help with the application, please contact us.