Transparency Statement
Transparent Accounting
Quality and sustainability
We work with our quality efforts according to our documented quality management system for systematic quality work developed in accordance with SOSFS 2011:9. Each year, we also prepare a quality and activity report.
We are a sustainable company with clear quality goals focused on social, environmental, and economic solutions.
For personal assistants, it is important to take joint responsibility and contribute to a sustainable society.
Employees
It somewhat depends on how things look for you today with the notice period at your current assistance company. If you already have an existing assistant team that wants to join and work with us, then we can start almost immediately.
Ако треба да регрутирате асистенти, обично можеме да ја започнеме вашата помош во рок од 2 недели.
Owners and Board of Directors
When we sign an agreement, we arrange a meeting with the personal assistants you would like to join us. They will receive information about us and an offer of employment, and recruitment may also begin if needed.
Your agreement with your current assistance provider needs to be terminated, and we will help you with this process. While waiting for your assistance to start with us, we stay in close contact and jointly plan the implementation of your assistance. Training for your assistants is also scheduled. If you wish, we can take care of all practical matters related to assistance compensation and coordination with your previous assistance provider.
Core values
For personal assistants, it is important that the client and their assistance are the focus. Based on this, Personal Assistans has designed some core principles that are reflected in the business.
Personal assistance is always client-centered
The client decides on the assistance and is involved in designing the interventions, based on the client’s own decisions.
Personal assistance is vital to the client’s life
As an assistance company, we must support the client’s right to assistance and maintain high quality in the services we provide.
We are a family assistance company
We are accessible and respond with a personal touch. This allows us to get to know our clients, their preferences, and how they prefer to be assisted.
Clients, assistants, and assistance company
Through collaboration and communication, we meet and together can create personal assistance that is truly excellent.
Satisfied and confident personal assistants
With assistants who enjoy their work, maintain close contact with their manager, and possess the appropriate skills, there is always room to keep the client at the center of focus.